Our Guarantee is actually quite simple. If you're ever unhappy with our service, call or email us and we'll do everything we can to make you happy!
If for some reason you're still not satisfied, you may return your un-burned candle for a full refund minus shipping. If you purchased a prepaid membership, you'll receive a prompt refund for any unshipped merchandise. No hassles and no delays. you may cancel your membership at any time and for any reason.